• 10, Nov 2023

What Should You Do if Your Vehicle Is Involved in a Road Accident?

A road accident can be a stressful event, but with the right knowledge and support, you can navigate through this experience with resilience and confidence. Let’s explore some important steps you should remember if you find yourself in such a situation.

1. Stay Clam and Manage the Situation

First and foremost, staying calm and managing the situation is vital. Take a deep breath and assess the damage to your vehicle and any others involved. If there are injuries, immediately call for medical assistance. Remember, it’s important not to move any injured person unless it’s absolutely necessary to avoid further harm.

2. Collect Relevant Details

Make sure to collect their contact details, and insurance information, and note down the make, model, and registration number of their vehicle. If there are witnesses, gather their names and contact information as well.

3. Take Pictures and Gather Proof

In today’s digital age, a picture is worth a thousand words. Use your phone to capture images of the damage to your car and the other vehicles involved. These photographs can serve as crucial evidence when submitting an insurance claim. Additionally, try to capture the accident scene and any relevant traffic signals or road signs that may have contributed to the collision.

4. File an FIR

In cases of significant injuries or severe damage to the vehicles, filing a First Information Report (FIR) with the police is essential. The FIR will serve as important documentation for insurance purposes, so try to obtain a copy for your records.

5. Notify Your Insurance Provider

Next, it’s time to notify your insurance provider promptly. Share all the relevant information, including the police FIR and the photographs of the damage. Follow their instructions carefully to facilitate the claim process. But before accepting any settlement offers from the other driver or their insurance provider, thoroughly review the terms and conditions. It’s crucial to understand the implications and ensure you receive fair compensation for the damages.

6. Repair Your Vehicle

Once the insurance process is underway, you’ll need to have your vehicle repaired. Visit a partner garage or an approved service facility to get the necessary repairs done. Remember to save all the invoices and receipts related to the repairs, as your insurance company may request them as part of the claims procedure.

7. Appropriate RC Information for Garage Cashless Services

When it comes to insurance, accurate information is crucial. Ensure that your vehicle’s RC book contains the correct details about the engine, chassis, and registration numbers. Any discrepancies may hinder your chances of receiving cashless service at a network garage. So, be meticulous when purchasing or renewing your vehicle insurance policy.

8. Assuring Quick Evaluation and Repairs for Your Damaged Vehicle

In some cases, the insurance company may appoint a surveyor to evaluate the damage to your car and determine the payout. They may conduct a spot survey at the accident site or visit the garage where your vehicle is being repaired. If there are delays in the survey or claim processing, don’t hesitate to contact your insurance provider or agent/broker for updates. Being proactive and following up can help expedite the resolution process.